Customer service
Product or Service Quality
Value for money

Tried to get them out here to AGAIN fix the wondows AND to lock them (they are nearly impossible to lock if you're a 70 year old) but as usual they're SO BUSY they won't be out for weeks. Last time it was four weeks.

If you try to tilt the windows in to wash the back side, the track mechanism gets messed up. You then have a window that is stuck in the open position. Nice when the temps are going into the teens and it won't be fixed for weeks. Also, the windows are VERY tricky to lock.

Out of 10 windows, I can manage to lock 2. These are terrible windows.

Review about: Atrium Windows 450 Series Window.

Reason of review: Bad quality.

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